Shipping Policy

Order Processing

Orders placed through ATVAN EV Store are reviewed after successful payment confirmation. Accessories and spare parts are usually processed within 1-2 business days. Scooter orders may require additional verification and dealership coordination before dispatch or handover.

Shipping Timeline

• Accessories and parts: estimated dispatch within 2-4 business days.
• Estimated delivery after dispatch: 5-10 business days depending on serviceability and destination.
• Electric scooters: delivery or pickup timelines are confirmed by our team after order verification.

Shipping Charges

Shipping charges are shown during checkout before payment. Orders above Rs. 50,000 may qualify for free shipping where serviceable. Any special handling, insurance, registration, or local delivery charges for vehicles will be communicated before fulfillment.

Delivery Coverage

We currently deliver within India to serviceable pin codes. If your location is not serviceable, our team will contact you to discuss available pickup, dealership, or alternate delivery options.

Tracking and Support

Once your order is dispatched, tracking details will be shared by email, phone, or SMS where available. For delivery support, contact us at info@atvanev.in or +91 9911600933.

Incorrect Address or Failed Delivery

Please provide accurate shipping details at checkout. If delivery fails due to an incorrect address, unavailable recipient, or customer-requested changes, additional shipping charges may apply for re-dispatch.

Last Updated: September 2026